Privacy Policy & Cookies

Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from tropicfeelusa.com (the “Site”). We are committed to safeguarding your privacy and handling your data securely. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect
When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using cookies, log files, web beacons, tags, and pixels. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

How We Use Your Information
We use the Order Information to fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations). Additionally, we use this Order Information to communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services in line with your preferences.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Information
We share your Personal Information with third parties to help us use it for the purposes described above. For example, we use e-commerce platforms to power our online store and analytics providers to understand Site usage. We may also share information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising
We use Personal Information to provide targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising through the settings on platforms like Facebook and Google. Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

Cookies
A cookie is a small file placed on your device that enables Site features and functionality. We use cookies for several purposes: necessary cookies for basic Site functions, performance cookies to analyze how visitors use our Site, functionality cookies to remember your preferences, and targeting cookies to deliver relevant advertising.

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Site. Our detailed Cookie Policy is available on our website.

Data Retention
We maintain your Order Information for our records unless you request its deletion. We will retain Device Information for analytical purposes unless you request its deletion, in accordance with our data retention policies and legal obligations.

Your Rights
You have the right to access, correct, update, or request deletion of your personal information. If you would like to exercise this right, please contact us through the methods provided on our website. Additionally, if you are a European resident, you have the right to object to processing and request data portability.

Data Transfers
Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Site, you consent to such transfer.

Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised effective date.

Contact Us
For more information about our privacy practices, questions, or complaints, please contact us using the customer service form available on our website at tropicfeelusa.com.